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EspañolADT SECURITY SERVICES
'ADT Security Services' also known as 'ADT fire and security' or simply 'ADT' is a division of Tyco International, Ltd. and a major worldwide supplier of electronic security and fire alarm systems, communication systems and integrated building management systems.
Company overview
ADT is the leading provider of burglar and fire alarms, access control and video surveillance systems.
With over 20 million customers nationwide (US) ADT has grown, mostly through the acquisition of other companies, to become the largest security company in the United States.
Products and services
★ Home security
★ Fire detection
★ Public address and voice alarm (PA/VA)
★ Fixed fire extinguishing and suppression systems
★ Access control systems
★ CCTV (Close Circuit Television)
★ Care communications (Nurse call, disabled refuge and toilet alarms, lone worker protection, staff attack alert systems)
★ Electronic article surveillance (Commonly known as tagging)
★ Building management systems
★ 24 hour alarm Monitoring
★ Security systems service and maintenance
ADT UK has also a specialist vehicle division tasked to create and maintain CCTV and riot control vehicles for police forces around the country.
The Americas
ADT has branches covering the United states, Canada and Latin America.
Europe
ADT has branches in at least 19 countries in Europe.
ADT UK and Ireland has 41 branches employing around 6000 people.
ADT Europe has annual gross revenues of at least £800 million.
Africa
One branch in South Africa.
Asia
Branches in at least 7 countries in Asia.
Australia
Branches in Australia and New Zealand. They have the contract for maintaining Cityrail's CCTV system[2].
About ADT systems
ADT's main service is the installation and monitoring of alarm systems, whereby one of their Customer Monitoring Centers (CMC) receives electronic signals from an alarm system when an alarm event is triggered, such as in the case of an intrusion, fire, or manual depression of a holdup/duress button. A live monitoring specialist examines the data received from the alarm system and determines the type of response the alarm signal warrants. Depending on the type of alarm, the monitoring specialist will promptly attempt to contact the location via telephone to investigate further and determine if the signal is a false alarm. If necessary, the monitoring specialist can notify the local police, fire, EMS, or other emergency services department and/or an authorized security response service of the alarm status and the event address. ADT maintains seven Customer Monitoring Centers in North America.
About ADT Authorized Dealer Group
ADT Security has an authorized dealer group. Like ADT corporate, Authorized Dealers also offer the same ADT certified equipment which is monitored and serviced by ADT corporate. ADT dealers offer a basic system free whereas ADT corporate always charges for it. That is the only advantage to the customer.
History
All text in this section is based on ADT sales literature, so while not being untruthful, will likely not be impartial.
1874
In America in the 1800s there were many small telegraph delivery companies, in 1887 a large number of these companies affiliated and became 'American District Telegraph'
1890s
With the advent of advanced call boxes and multi-signal electric protection systems in the early 1890s, ADT gained a solid reputation in security protections.
1899
With the increase in telephone usage in the late 1800s ADTs messenger business slowly declined in popularity.
ADT tried branching out and developing their signalling business while still maintaining their telegraph business as primary income source.
1901
ADT incorporated into Western Union.
Many developments were made this year in the now primary field of signalling.
ADT separated its messenger business from its main signalling business. This was the beginning of the end for the old ADT company.
1909
Western Union (and ADT) came under the control of AT&T.
1910-1930
As technology improved and new ideas came into practise ADT grew its business into new areas like fire alarms and hold-up alarms.
1930-1940
With the Second world war and the great depression and the increased industrialisation they brought, security became more important to businesses.
ADT grew and capitalised on this new age.
1960
ADT becomes a publicly owned company.
1980-1990
In the late 1980s ADT shareholders agreed to change the corporate name from 'American District Telegraph' to simply 'ADT, Inc.'
By the mid 1990s ADT surpassed the 1 million customer milestone.
1997
ADT was purchased by Tyco.
2000-Present
ADT currently has branches in 30 different countries, with over 20,000 employees.
In 2002, Three Tyco execs were indicted for fraud. Tyco is the parent company of ADT.[3]
ADT had gross revenue of US$7.2 billion in 2006.
In 2006, ADT created the Custom Home Services Division.
See also
Tyco International
External links
★ ADT homepage
★ Tyco International homepage
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