
Air Miles logo
The 'Air Miles Reward Program' is a
loyalty program that operates separately in the
United Kingdom,
Canada,
Spain (under the brand Travel Club), the
Netherlands, the
United Arab Emirates, and
Qatar through which points are earned on purchases at participating merchants. Air Miles Reward Programs in each country are independently run, but use the same logo and trademark.
United Kingdom
In the UK, Airmiles can be collected through
Lloyds TSB credit cards,
Shell petrol stations,
Tesco supermarkets,
Scottish and Southern Electric, Air Miles online shopping portal, on travel products and package holidays purchased from Air Miles and through a variety of other partners. From July 2007, Airmiles can no longer be collected on
Natwest credit cards, and NatWest have chosen to terminate the co-branded Airmiles Credit Card. Airmiles are now issued on
Lloyds TSB Airmiles Duo cards.
Airmiles can be redeemed for flights, hotels, travel insurance and package holidays.
History
Air Miles was created during the mid 1980s by Alan Dellor (then Commercial Director of
British Caledonian Airways) and partners of advertising agency Mills, Smith & Partners. These were Keith Mills, Brian Smith, William Kershaw, Nick Tomlin, Peter Badham and Geoffrey Bean. Liam Cowdrey joined Mills, Smith & Partners some months later.
Together they formed the Air Miles Travel Promotions Company Limited in 1986 and sold 51% of the UK operation to
British Airways soon after.
Mills, Smith & Partners produced the consumer launch campaign ‘Stop dreaming. Start Collecting’ gaining a database of three million Air Miles collectors in the first three months.
Keith Mills later went on to found the
Nectar loyalty card.
Canada
Air Miles is Canada's largest loyalty program—reward miles can be earned at more than 100 participating companies in Canada. According to Alliance Data (the US parent of the Canadian company that launched the program in 1992 and which continues to operate it), approximately two-thirds of Canadian households actively participate in the Air Miles program.
[1]
Air Miles collectors can redeem their reward miles for travel, entertainment and merchandise rewards.
AMEX Bank of Canada and
Bank of Montreal offer Air Miles credit cards and
WestJet offers Air Miles for on-line flight bookings. Participating airlines (for redeeming Air Miles) include
WestJet,
Air Canada,
Northwest Airlines/
KLM,
American Airlines,
Lufthansa, as well as several regional airlines. Recently, Air Miles opened up their travel options, allowing members to book on non-partner airlines for more airmiles.
Major companies involved in Air Miles Canada include
Shell Canada,
Rona, and provincial
liquor agencies such as the
Liquor Control Board of Ontario. The lucrative
supermarket partnership is split regionally between
Safeway (
Thunder Bay and
Western Canada),
A&P/Dominion (remainder of
Ontario), and
Sobeys/IGA (
Quebec and
Atlantic Canada).
Middle East
In the Middle East region Air Miles is co-owned by the parent Air Miles company,
HSBC and supermarket chain
Spinneys. Currently it operates in the
United Arab Emirates,
Qatar and
Bahrain, but is in the process of expanding to three more countries in the region. Air miles collected in Europe or Canada cannot be redeemed in the Middle East region, as the company operates independently here, but customers can earn Air miles across the different countries Air Miles Middle East operates in.
External links
★
Air Miles UK
★
Air Miles Canada
★
Air Miles Shops Canada
★
Airmiles Netherlands
References
★
Alliance Data's Canadian Loyalty Business Signs Multi-Year Agreement With Leading Car Rental Brand