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Bakers Delight, a large bakery franchise, was established in 1980 as a single bakery on Glenferrie Road in the Melbourne suburb of Hawthorn, Victoria. Bakers Delight has 700 bakeries employing more than 15,000 people, serving 2.5 million regular customers per week throughout Australia, New Zealand, Canada and most recently the US.[1]
Bakers Delight has been a major corporate partner of the Breast Cancer Network Australia since 2000, raising more than $1.5 million over the past seven years. Bakers Delight also donates over $53 million in bread to charities each year. In 2004 an independent corporate citizenship study named Bakers Delight the leading corporate citizen among a large number of reputable organisations.[2]
According to Roy Morgan research (December 2006), 3.75 million Australians purchased bread from a specialty bakery in a seven-day period, with 49 per cent of purchases from Bakers Delight.
With revenue from its Australian operations expected to reach $450M for 2006/07, Bakers Delight has a 14.4 per cent share of the Australian bread market, almost four times that of its closest competitor.
Of Bakers Delight’s franchised outlets, 40 per cent are owned by franchisees that own more than one site. The company received the Franchise Council of Australia’s "Franchise of the Year" award in 2001 and 2002.
Bakers Delight has 35 outlets in New Zealand and 42 in Canada trading under the COBS Bread brand, and entered the US market in 2007 with the opening of a bakery in Seattle. Global sales turnover for Bakers Delight/COBS Bread is expected to exceed $500m for the 2006/2007 financial year.
On 26 March 2007 in Australian Federal Parliament, New South Wales MP Joanna Gash alleged fraud, collusion, physical and financial intimidation and threats by Bakers Delight in relation to its treatment of a NSW franchisee, who Ms Gash said was the victim of an "orchestrated robbery". [3] Bakers Delight strenuously denied the allegations. In May 2007 four former Perth franchisees called for an investigation into the manner in which Bakers Delight treated franchisees.[4].
On 19 July 2007 a Bakers Delight franchise in the Sydney suburb of Kareela drew media attention after it was alleged the store owner forced workers to sign an agreement stating that if they were "going away, having a family gathering, sick or whatever" they were obliged to find a replacement to fill their shift. The agreement further stated "if the shift is not filled, you will loose (sic) your job". The agreement discouraged workers' parents from contacting the franchisee and if workers felt they could not agree to the new conditions, they were allegedly asked to leave. [5]
1. Bakers Delight Company Profile
2. Good corporate citizens win public approval
3. Australian Parliament Hansard 26 March 2007
4. Former bakers seek inquiry
5. Bakers Delight to apologise on sick-leave sackings
★ Bakers Delight Australian website
★ Bakers Delight New Zealand website
★ COBS Bread - the expansion into Canada
★ [1]
Bakers Delight Lies
Bakers Delight has been a major corporate partner of the Breast Cancer Network Australia since 2000, raising more than $1.5 million over the past seven years. Bakers Delight also donates over $53 million in bread to charities each year. In 2004 an independent corporate citizenship study named Bakers Delight the leading corporate citizen among a large number of reputable organisations.[2]
| Contents |
| Recent events |
| Notes |
| External links |
Recent events
According to Roy Morgan research (December 2006), 3.75 million Australians purchased bread from a specialty bakery in a seven-day period, with 49 per cent of purchases from Bakers Delight.
With revenue from its Australian operations expected to reach $450M for 2006/07, Bakers Delight has a 14.4 per cent share of the Australian bread market, almost four times that of its closest competitor.
Of Bakers Delight’s franchised outlets, 40 per cent are owned by franchisees that own more than one site. The company received the Franchise Council of Australia’s "Franchise of the Year" award in 2001 and 2002.
Bakers Delight has 35 outlets in New Zealand and 42 in Canada trading under the COBS Bread brand, and entered the US market in 2007 with the opening of a bakery in Seattle. Global sales turnover for Bakers Delight/COBS Bread is expected to exceed $500m for the 2006/2007 financial year.
On 26 March 2007 in Australian Federal Parliament, New South Wales MP Joanna Gash alleged fraud, collusion, physical and financial intimidation and threats by Bakers Delight in relation to its treatment of a NSW franchisee, who Ms Gash said was the victim of an "orchestrated robbery". [3] Bakers Delight strenuously denied the allegations. In May 2007 four former Perth franchisees called for an investigation into the manner in which Bakers Delight treated franchisees.[4].
On 19 July 2007 a Bakers Delight franchise in the Sydney suburb of Kareela drew media attention after it was alleged the store owner forced workers to sign an agreement stating that if they were "going away, having a family gathering, sick or whatever" they were obliged to find a replacement to fill their shift. The agreement further stated "if the shift is not filled, you will loose (sic) your job". The agreement discouraged workers' parents from contacting the franchisee and if workers felt they could not agree to the new conditions, they were allegedly asked to leave. [5]
Notes
1. Bakers Delight Company Profile
2. Good corporate citizens win public approval
3. Australian Parliament Hansard 26 March 2007
4. Former bakers seek inquiry
5. Bakers Delight to apologise on sick-leave sackings
External links
★ Bakers Delight Australian website
★ Bakers Delight New Zealand website
★ COBS Bread - the expansion into Canada
★ [1]
Bakers Delight Lies
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