COMPUTER SUPPORTED COOPERATIVE WORK

The term 'computer supported cooperative work' ('CSCW') was first coined by Irene Greif and Paul M. Cashman in 1984, at a workshop attended by individuals interested in using technology to support people in their work Computer-Supported Cooperative Work: Its History and Participation, Grudin, J., , , Computer, 1994 . At about this same time, in 1987 Dr. Charles Findley presented the concept of collaborative learning-work.
According to Computer supported cooperative work: new challenges to systems design, Carstensen, P.H., , , , 1999 , CSCW addresses "how collaborative activities and their coordination can be supported by means of computer systems." On the one hand, many authors consider that CSCW and groupware are synonyms. On the other hand, different authors claim that while groupware refers to real computer-based systems, CSCW focuses on the study of tools and techniques of groupware ''as well as'' their psychological, social, and organizational effects. The definition of Computer Supported Cooperative Work: An Introduction, Wilson, P., , , Kluwer Academic Pub, 1991, expresses the difference between these two concepts:
: ''CSCW [is] a generic term, which combines the understanding of the way people work in groups with the enabling technologies of computer networking, and associated hardware, software, services and techniques.''

Contents
CSCW Matrix
Same time/same place
Same time/different place
Different time/same place
Different time/different place
CSCW most cited papers
See also
External links
References

CSCW Matrix


the CSCW Matrix

The CSCW Matrix was introduced in 1988 by Johansen and appears in Readings in human-computer interaction: toward the year 2000, Baecker, R.M., , , Morgan Kaufmann Publishers, 1995,
Same time/same place

Face to face interaction

★ Roomware

★ shared tables, wall displays

★ Group Decision Support Systems (GDSS)

★ Single display groupware
Same time/different place

Remote interaction

Video-Conferencing,

★ Real-time groupware

★ Messaging (Instant messaging, Email)

★ Virtual worlds

★ Multi-User editors

★ Shared Screen (vnc)
Different time/same place

Continuous task

★ Team rooms,

★ Large displays
Different time/different place

Communication + Coordination

Wiki

Blogs

Workflow

Version Control

CSCW most cited papers



★ The 47 CSCW Handbook Papers . This paper list is the result of a citation graph analysis of the CSCW Conference. It has been established in 2006 and reviewed by the CSCW Community.

The “CSCW handbook” papers were chosen as the overall most
cited within the CSCW conference <...> It led to a list of 47 papers, corresponding to about 11% of
all papers.

# Awareness and coordination in shared workspaces, Dourish, P., , , ACM Press New York, NY, USA, 1992,
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# The affordances of media spaces for collaboration, Gaver, W.W., , , ACM Press New York, NY, USA, 1992,
# Learning from Notes: organizational issues in groupware implementation, Orlikowski, W.J., , , ACM Press New York, NY, USA, 1992,
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# gIBIS: a hypertext tool for exploratory policy discussion, Conklin, J., , , ACM Transactions on Information Systems (TOIS), 1988
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# Augmenting Organizational Memory: A Field Study of Answer Garden, Ackerman, M.S., , , ACM Transactions on Information Systems, 1998
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# GroupLens: an open architecture for collaborative filtering of netnews, Resnick, P., , , ACM Press New York, NY, USA, 1994,
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# {{cite conference
| author = Streitz, N.A.
| coauthors = Gei{ss}ler, J.; Haake, J.M.; Hol, J.
| year = 1994
| title = DOLPHIN: integrated meeting support across local and remote desktop environments and LiveBoards
| conference =
| booktitle = Proceedings of the 1994 ACM conference on Computer supported cooperative work
| pages = 345-358
| publisher = ACM Press New York, NY, USA
| url = http://portal.acm.org/citation.cfm?id=192844.193044
| conferenceurl =
}}
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# Supporting collaborative writing of hyperdocuments in SEPIA, Haake, J.M., , , ACM Press New York, NY, USA, 1992,
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See also



Collaborative Working Environment

E-professional

E-Work

Knowledge creation

Computer-supported collaboration

Operational transformation

External links



CSCW Conference, ACM CSCW Conference Series

European CSCW Conference Foundation, European CSCW Conference Series

GROUP Conference

References



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