EASTENDERS

'''EastEnders''' is a popular BBC television soap opera, first broadcast in the United Kingdom on BBC1 on 19 February 1985^[4] and continuing to date.^[5] Eastenders is currently the second most popular soap opera in the UK, behind Coronation Street.
''EastEnders'' storylines examine the domestic and professional lives of the people who live and work in Albert Square, a Victorian square of terraced houses, a pub, a street market and various small businesses, in the East End of London, England.
The series was originally screened as two half-hour episodes a week. Today four episodes are broadcast each week on BBC One and an omnibus edition screens on Sunday afternoons. It is one of the UK's highest-rated programmes, often appearing near or at the top of the week's BARB ratings. Within eight months of its launch, it reached the number one spot in the ratings, and has almost consistently remained amongst the top-rated programmes in Britain ever since. The average audience share for an episode is currently between 35 and 40%.
The invention of producer Julia Smith and script editor Tony Holland, ''EastEnders'' has remained significant in terms of the BBC's success and audience share, and also the history of British television drama, tackling many controversial and taboo issues previously unseen on mainstream television in the UK.
''EastEnders'' has won five BAFTA Awards,^[6] and consistently won the ''Inside Soap'' Award for 'Best Soap' for ten years running,^[7] as well as eight National Television Awards for 'Most Popular Serial Drama'^[8] and five awards for 'Best Soap' at the British Soap Awards.^[9] It has also been inducted into the Rose d'Or Hall of Fame.^[10]

Setting and characters

Setting

Albert Square in the 1980s.

''EastEnders'' is set in the fictional London Borough of Walford. However, the central focus of the show is that of the equally fictional Victorian square named Albert Square. The fictional Albert Square was built around the early 20th century, named after Prince Albert (1819–1861), the husband of Queen Victoria (1819–1901, reigned 1837–1901). Thus, central to Albert Square is The Queen Victoria Public House.^[11]
In the past, fans have tried to establish the actual location of Walford within London. Walford East is a fictional tube station for Walford, and with the aid of a map that was first seen on air in 1996, it has been established that Walford East is located between Bow Road and West Ham, which realistically would replace Bromley-by-Bow.^[12]
Walford has the postal district of E20, and fans have also tried to pinpoint the location using this information. However, in reality London East postal districts stop at E18; the show's creators opted for E20 instead of E19 as it was thought to sound better.^[13] The strongest claim to being the 'real' Albert Square is held by Ridley Road Market in Dalston, a short pedestrianised road that features a daily market and established street vendors. The postcode for the area, E8, was one of the working titles for the series.
In reality, at least two Albert Squares do exist in the East End of London, one in Stratford and the other in Ratcliff, E1. However, the show's producers actually based the Square's design on the real life Fassett Square in Dalston.^[14] The name Walford is both a street in Dalston where Tony Holland lived and a portmanteau of Walthamstow and Stratford — the areas of London where the creators were born.^[15]
Little known facts are that the tube bridge is actually based on the bridge adjacent to BBC TV centre, the QUEEN VIC is based on the old pub that used to exist at the end of Scrubbs Lane and, the most remarkable, the Interior of the Fowlers' was based on a house in Hospital Road, Colchester in ESSEX.

Characters

''EastEnders'' was built around the ideas of 'clans' and strong families, with each character having a place in the community. This theme encompasses the whole Square, making the entire community a family of sorts, prey to upsets and conflict, but all pulling together in times of trouble. Co-creator Tony Holland was himself from a large East End family, and such families have typified ''EastEnders''. The first central family was the Beale and Fowler clan consisting of Pauline Fowler, her husband Arthur, and teenage children Mark and Michelle. Living nearby was Pauline's twin brother Pete Beale, his wife Kathy and their son Ian. Pauline and Pete's mother was the domineering Lou, who resided with Pauline and her family. Holland drew on the names of his own family for the characters.^[16]
The Watts and Mitchell families have been central to many notable ''EastEnders'' storylines — ''EastEnders'' in the 1980s having been largely dominated by the Watts, while the 1990s focused heavily on the Mitchells. Peggy Mitchell, in particular, is notorious for her ceaseless repetition of such statements as "You're a Mitchell!" and "It's all about family!". The 2000s saw a new focus on the largely female Slater clan, before the return of an emphasis on the Watts and Mitchell families. Key people involved in the production of ''EastEnders'' have stressed how important the idea of strong families is to the programme.
Some families feature a stereotypical East End matriarch. Indeed the matriarchal role is one that has been seen in various reincarnations since the programme's inception, often depicted as the epicentre of the family unit.^[17] The original matriarch was Lou Beale, though later examples include Pauline Fowler, Mo Butcher, Mo Harris, Pat Evans and Peggy Mitchell. These characters are seen as being loud and interfering but most importantly, responsible for the well-being of the family and usually stressing the importance of family, reflecting on the past.
Female characters in general are central to the programme. Strong, brassy, long-suffering women who exhibit diva-like behaviour and stoicly battle through an array of tragedy and misfortune.^[18] Such characters include Angie Watts, Kathy Mitchell, Sharon Rickman and Pat Evans. Conversely there are female characters who handle tragedy less well, depicted as eternal victims and endless sufferers, who include Sue Osman, Mo Mitchell, Laura Beale and Lisa Fowler. The 'tart with a heart' is another recurring character, often popular with viewers. Often their promiscuity masks a hidden vulnerability and a desire to be loved. Such characters have included Pat, Tiffany Mitchell and Kat Moon.^[19]
A gender balance in the show is maintained via the inclusion of various 'macho' male personalities such as Phil and Grant Mitchell, 'bad boys' such as Den Watts and Dennis Rickman and 'hearthrobs' such as Simon Wicks and Jamie Mitchell. Another recurring male character type is the smartly dressed businessman, often involved in gang culture and crime and seen as a local authority figure. Examples include Steve Owen, Jack Dalton, Andy Hunter and Johnny Allen. Following criticism aimed at the show's over-emphasis on 'gangsters' in 2005, such characters have been significantly reduced.^[20] Another recurring male character seen in ''EastEnders'' is the 'loser' or 'soft touch', males often comically under the thumb of their female counterparts, which have included Arthur Fowler, Ricky Butcher and Lofty Holloway.

Dot Cotton, Ethel Skinner and Lou Beale were Walford's original pensioners.

Over the years ''EastEnders'' has typically featured a number of elderly residents, who are used to show vulnerability, nostalgia, stalwart-like attributes and are sometimes used for comedic purposes. The original elderly residents included Lou Beale, Ethel Skinner and Dot Cotton. Over the years they have been joined by the likes of Jules Tavernier, Nellie Ellis and Jim Branning. Focus on elderly characters has decreased since the show's inception. The programme has more recently included a higher number of teenagers and successful young adults in a bid to capture the younger television audience.^[21]^[22] This has spurred criticism, most notably from the actress Anna Wing, who played Lou Beale in the show. She commented "I don't want to be disloyal, but I think you need a few mature people in a soap because they give it backbone and body... if all the main people are young it gets a bit thin and inexperienced. It gets too lightweight."^[23]
''EastEnders'' has been known to feature a 'comedy double-act', originally demonstrated with the characters of Dot and Ethel, whose friendship was one of the serial's most enduring.^[24] Other examples include Paul Priestly and Trevor Short, Huw Edwards and Lenny Wallace, and Garry Hobbs and Minty Peterson.
The majority of ''EastEnders' characters are working-class.^[25] Middle-class characters do occasionally become regulars, but have been less successful and rarely become long-term characters. In the main, middle-class characters exist as villains, such as James Wilmott-Brown and Stella Crawford, or are used to promote positive liberal influences, such as Colin Russell or Rachel Kominski.
''EastEnders'' has always featured a culturally diverse cast which has included black, Asian, Turkish and Polish characters. The expansion of minority representation signals a move away from the traditional soap opera format, providing more opportunities for audience identification with the characters and hence a wider appeal.^[26] Despite this the programme has been criticised by the Commission for Racial Equality who argue that ''EastEnders'' does not mirror the real East End "ethnic make-up". They suggest that the average proportion of visible minority faces on ''EastEnders'' is substantially lower than the actual ethnic minority population in East London boroughs and it therefore reflects the East End in the 1960s, not the East End as it is today. Furthermore it has been suggested that an element of "tokenism" and stereotyping surrounds many of these minority characters.^[27] ''EastEnders'' have had varying success with ethnic minority characters. Possibly the least successful were the Indian Ferreira family, who were not well received by critics or viewers and were dismissed as unrealistic by the Asian community in the UK.^[28]
Other recurring characters that have appeared throughout the serial are 'lost girls' such as Mary Smith and Donna Ludlow, delinquents such as Mandy Salter, Stacey Slater and Jay Brown, villains such as Nick Cotton and Trevor Morgan, bitches such as Cindy Beale and Janine Evans and cockney 'wide boys' or 'wheeler dealers' such as Frank Butcher and Alfie Moon.
''EastEnders'' has a high cast turnover and characters are regularly changed in order to facilitate storylines or refresh the format.^[29] Following the departure of many established characters between 2004-2006, several families and long-term characters were introduced in 2006, which included the Fox and Wicks families and an extension of the already established Branning family.^[30]^[31]^[32]
The show has also become known for the return of characters after they have left the show. Sharon Rickman has completed six separate stints on the programme, as did Frank Butcher, and writers stunned viewers by bringing back Den Watts, fourteen years after he had seemingly died.^[33]

Production

Production team

Main articles: List of EastEnders crew members

Filming

Screenshot from the ''EastEnders'' webcam, showing a Christmas tree in Albert Square (12 October 2006).

''EastEnders'' is filmed at the BBC Elstree Centre in Borehamwood, Hertfordshire. An aerial photo of the set can be seen here. There are four episodes filmed per week,^[34] and are usually filmed about 6–7 weeks in advance of broadcast. During the winter period, filming often takes place up to 8 or 9 weeks in advance, due to less daylight for outdoor filming sessions. The famous two-handers (when only two actors appear in an episode) was originally done for speed; while a two-hander is being filmed, the rest of the cast can be making another episode.
Online fans have the chance to watch filming on the ''EastEnders'' webcam, which is on the official BBC ''EastEnders'' website, here. It shows updated stills of Albert Square, Turpin Road and George Street. The page also displays which episode is currently being filmed, the date it will be broadcast, and an extract of the script from that episode.
During the 2006 FIFA World Cup, actors filmed short scenes following the tournament's events, that were edited into the programme in the following episode.^[35] On 8 February 2007, heavy snow fell on the set of ''EastEnders'',^[36] and filming had to be cancelled as the scenes due to be filmed on the day were to be transmitted in April.^[37]

Social realism

''EastEnders'' covers a multitude of different issues within its storylines. However, ''EastEnders'' has, for the most part, remained a populist series and has generally avoided the arguably tougher stories of ''Brookside''. ''Brookside'' had also launched as a social realist drama, leading the way for more conservative soaps like ''EastEnders'' to follow. Arguably, the difference between them was that whilst ''Brookside'' confronted issues, it was more sensationalist and ''EastEnders'' tried to maintain realism.
The programme makers emphasised that it was to be about 'everyday life' in the inner city 'today' and regarded it as a 'slice of life'. Creator/producer Julia Smith declared that "We don't make life, we reflect it". She also said, "We decided to go for a realistic, fairly outspoken type of drama which could encompass stories about homosexuality, rape, unemployment, racial prejudice, etc., in a believable context. Above all, we wanted realism".

The rape of Kathy Beale was one of the more controversial storylines tackled in 1988.

In the 1980s, ''EastEnders'' featured gritty storylines involving drugs and crime, representing the issues faced by working-class Britain much as ''Coronation Street'' did in the 1960s.
Such storylines include Sue and Ali Osman's baby's cot death, Nick Cotton's homophobia, drug addiction, drug dealing and murders of Reg Cox and Eddie Royle,^[38] the rape of Kathy Beale in 1988 and Michelle Fowler's teenage pregnancy. The show also dealt with prostitution, mixed-race relationships, shoplifting, sexism, divorce, domestic violence and muggings.
As the show progressed into the 1990s, ''EastEnders'' still featured hard-hitting issues such as Mark Fowler discovering he was HIV positive in 1991 and the death of his wife Gill from AIDS-related illness, murder, adoption, Peggy Mitchell's breast cancer and mastectomy, and Phil Mitchell's alcoholism and violence towards wife Kathy.
In the early 2000s, ''EastEnders'' covered the issue of euthanasia with long-established characters Ethel Skinner and Dot Cotton, Kat Slater's abuse by her uncle Harry as a child, the domestic abuse of Little Mo Morgan by husband Trevor, Sonia Jackson giving birth at the age of fifteen and then putting her baby up for adoption, and Janine Butcher's prostitution, agoraphobia and drug addiction. The soap has also recently tackled the issue of mental health and carers of people who have mental conditions. This has been illustrated with mother and daughter Jean and Stacey Slater; Jean suffers from bipolar disorder, and Stacey was her carer (this storyline won a Mental Health Media Award in September 2006^[39]). Mental health issues were also confronted in 1996 when Joe Wicks developed schizophrenia. The issue of illiteracy was highlighted by the characters of Keith and Darren Miller. ''EastEnders'' has also covered the issue of Down's syndrome, as Billy and Honey's baby, Janet, has been born with the condition.^[40] ''EastEnders'' recently covered child abuse with its storyline involving Phil Mitchell's 11-year-old son Ben and lawyer girlfriend Stella Crawford.^[41]^[42] Later in 2007, the programme featured storylines dealing with cocaine abuse and prostitution when Tanya Branning's sister arrived in Albert Square.
Aside from this, soap opera staples of youthful romance, jealousy, domestic rivalry, gossip and extra-marital affairs are regularly featured.

History

Main articles: History of EastEnders

Julia Smith and Tony Holland, the creators of ''EastEnders''.

The idea for a new soap opera on BBC1 was conceived in 1983, by BBC executives. They gave the job of creating this new soap to script writer Tony Holland and producer Julia Smith, famous for their work together on ''Z Cars''. They created twenty-four original characters for the show, based upon Holland's own family, and people they remembered from their own expereinces in the East End.
They cast actors for their characters, and began to film the show at the BBC Elstree Centre in Borehamwood, Hertfordshire. Simon May and Alan Jeapes created the title sequence and theme tune, and the show with a working title of ''East 8'' was renamed ''Eastenders'', when Smith and Holland realised they had been phoning casting agencies for months asking whether they had "any real East Enders" on their books. Julia Smith thought "''Eastenders''" "looked ugly written down", and capitalised the second 'e', and thus the name ''EastEnders'' was born.
The show was first broadcast on 19 February 1985, and became wildly popular, displacing ''Coronation Street'' from the top of the ratings for the rest of the 1980s, much of the 1990s, and to some extent in the 2000s.

Scheduling

A ''Radio Times'' cover marking the third episode in a week being added, and the Vic siege storyline.

For the past 20 years, ''EastEnders'' has remained at the centre of BBC One's primetime schedule.
''EastEnders'' is currently aired at 7:30 p.m. on Tuesday and Thursday, and 8 p.m. on Monday and Friday. The omnibus is aired on Sunday, though the exact time differs.
Originally, ''EastEnders'' was shown twice weekly at 7 p.m., however in August 1985 it moved to 7:30 p.m. as Michael Grade did not want the soap running in direct competition with ''Emmerdale Farm''; the BBC had originally planned to take advantage of the 'summer break' that ''Emmerdale Farm'' usually took in order to capitalise on ratings, but ITV added extra episodes and repeats so that ''Emmerdale Farm'' was not taken off air over the summer. Realising the futility of the situation, Grade decided to move the show to the later 7:30 p.m. slot, but to avoid tabloid speculation that it was a 'panic move' on the BBC's behalf, they had to "dress up the presentation of that move in such a way as to protect the show" giving "all kinds of reasons" for the move.
''EastEnders'' output then increased to three times a week, on 11 April, 1994.^[43] ''EastEnders'' then added its fourth episode (shown on Fridays) on 6 August 2001. This caused some controversy as it clashed with ''Coronation Street'', which at the time was moved to 8 p.m. to make way for an hour long episode of rural soap ''Emmerdale'' at 7 p.m. The move immediately provoked an angry response from ITV insiders, who argued that the BBC's last-minute move — only revealed at 3:30 p.m. on the day — broke an unwritten scheduling rule that the two flagship soaps would not be put directly against each other. In this first head-to-head battle, ''EastEnders'' claimed victory over its rival.^[44]
In 1998, ''EastEnders Revealed'' was launched on BBC Choice (now BBC Three). The show takes a look behind the scenes of the ''EastEnders'' and investigates particular places, characters or families within ''EastEnders''. ''EastEnders Revealed'' is the only BBC Choice programme to last the entire life of the channel and is still running on BBC Three. An episode of ''EastEnders Revealed'' that was commissioned for BBC Three attracted 611,000 viewers.
In early 2003, viewers could watch episodes of ''EastEnders'' on digital channel BBC Three before they were broadcast on BBC One. This was to coincide with the relaunch of the channel and helped BBC Three break the one million viewers mark for the first time with 1.03 million who watched to see Mark Fowler's departure.^[45]
In February 2005, there were reports that the ''EastEnders'' schedule was threatened due to production problems. Newspaper reports indicated that the show faced being taken off air for a fortnight after a storyline shortage. However, this was denied by the BBC. In March of the same year, as Peter Fincham became the BBC One controller, rumours were sparked that ''EastEnders'' could air in a new time slot.
''EastEnders'' is usually repeated on BBC Three at 10 p.m. and old reruns can often be seen on UKTV Gold (as of June 2007, UKTV Gold are showing episodes originally aired in June 2004. They are showing 5 episodes which means that 5 week's worth of episodes are shown every 4 weeks, which results in a catch-up rate of around 3 months per year.)^[46]
As part of the BBC's digital push, ''EastEnders Xtra'' was introduced in 2005. The show was presented by Angellica Bell and was available to digital viewers at 8:30 p.m. on Monday nights. It was also shown after the Sunday omnibus. The series went behind the scenes of the show and spoke to some of the cast members.

A screenshot from the "There's more to ''EastEnders''" advertising campaign.

A new breed of behind-the-scenes programmes have been broadcast on BBC Three since 1 December 2006. These are all documentaries related to current storylines in ''EastEnders'', in a similar format to ''EastEnders Revealed'', though not using the ''EastEnders Revealed'' name. '' gave viewers an insight into how the show's weddings are produced, and took a look at the past weddings of Walford. It was broadcast straight after the wedding of Ian Beale and Jane Collins.^[47] '' aired on 2 February 2007, following the departure of Martin and Sonia Fowler.^[48] '' aired on 9 March 2007, coinciding with Kevin Wicks's return to Walford.^[49] '' was broadcast on July 20, 2007 after the death of Stella Crawford and looked at the various female characters in EastEnders past and present.
On 2 March, BBC signed a deal with Google to put videos on YouTube. A behind the scenes video of ''EastEnders'', hosted by Matt Di Angelo, was put on the site the same day,^[50] and was followed by another on 6 March.^[51]
From April 2007, ''EastEnders'' will be available to view on mobile phones, via 3G technology, for 3, Vodafone and Orange customers.^[52]
On 21 April 2007, the BBC launched a new advertising campaign using the slogan "There's more to ''EastEnders''".^[53] The first television advert showed Dot Branning with a refugee baby, Tomas, who she took in under the pretence of being her grandson.^[54] The second and third featured Stacey Slater and Dawn Swann, respectively.^[55]^[56] There have also been adverts in magazines, featuring characters such as Dot Branning, May Wright, Dawn Swann, Stacey Slater and Bradley and Max Branning. The latest advert surrounds the changes about to take place in the Vic now that Mitchell Sisters, Ronnie and Roxy have taken the helm. There have also been adverts on radio.

International screenings

''EastEnders'' is aired around the world in many English-speaking countries, including New Zealand and Canada. The series aired in the United States until BBC America ceased broadcasts of the serial in 2003, amidst fan protests. It is shown on BBC Prime in Europe, Africa and Asia,^[57] but when BBC Prime was renamed to BBC Entertainment, they cease showing EastEnders classics episodes each Saturday. However they still show the current UK episodes, one day after airing in the UK at 03.30am in most Countries. It is also shown on BBC Canada in Canada.^[58] It airs in Australia on UKTV and is simulcast on RTÉ One in Ireland.
In June 2004, the Dish Satellite Network picked up ''EastEnders'', airing episodes starting at the point where BBC America had ceased broadcasting them, offering the serial as a pay-per-view item. Dish first broadcast two weeks' worth of shows each week to catch up. In approximately February 2005, the programming reached the point of being one month behind the new shows being aired in the UK. At that point, Dish stopped its double-helping schedule, and now maintains the schedule of airing the new programmes consistently one month behind the UK schedule. Episodes from prior years are still shown on various PBS stations in the US.
The American PBS channel, KOCE-TV ran the show one episode per week from 1990 to 1993, and currently shows two episodes weekly on Friday nights. Houston's KUHT runs two episodes every Sunday night at 10 and 10:30. Similarly, WLIW in New York City schedules two episodes on Saturday nights. North Carolina's public television outlet, UNC-TV, runs two episodes per week, and receives generous financial support from the fundraising efforts of the North Carolina ''EastEnders'' Fan Club. Except on one occasion where public support dried up, KTEH-TV of San Jose, California, has run the series, between 2 to 4 episodes weekly, since the early 1990s. TPT, Twin Cities (Minneapolis/St Paul) airs 2 episodes every Friday evening. Most PBS stations are nearly 5 years behind in the storyline, and those showing fewer than four episodes weekly are falling further behind.
The series was screened in Australia by the ABC from 1987 until the early 1990s. Currently the series is seen in Australia only on pay-TV channel UK.TV. In New Zealand, it was shown by TVNZ on TV One for several years, but is now on Prime each weekday afternoon at 1pm. In Ireland, it is shown on RTÉ One at the same time as BBC One, which is also widely received in the country. This sometimes creates the situation whereby RTÉ completes the airing of an episode before the BBC (usually only by a few seconds, or minutes at most). This is due to the same scheduled start times for the episodes (also differs by several seconds or minutes), but different advertisement formats which causes one to always marginally finish before the other.
EastEnders is also shown on the British Forces Broadcasting Service's main TV channel, BFBS1, to members of HM Forces stationed around the world.^[59]

Popularity and viewership

''EastEnders'' proved highly popular and Appreciation Indexes reflected this, rising from 55–60 at the launch to 85–95 later on, a figure which was nearly ten points higher than the average for a British soap opera. Research suggested that people found the characters true to life, the plots believable and, importantly in the face of criticism of the content, people watched as a family and regarded it as viewing for all the family. Based on market research by BBC commissioning in 2003, ''EastEnders'' is most watched by 60–74 year olds, closely followed by 45–59 year olds. An average ''EastEnders'' episode attracts a total audience share between 35 and 40%. Aside from that, the 10 p.m. repeat showing on BBC Three attracts an average of 500,000 viewers, whilst the Sunday omnibus attracts 3 million. ''EastEnders'' is one of the more popular programmes on British television and regularly attracts between 7 and 19 million viewers^[60] and while the show's ratings have fallen since its initial surge in popularity and it generally rates lower than its ITV rival ''Coronation Street'', the programme continues to be largely successful for the BBC. In order to maximise ratings, the BBC and ITV are usually careful to avoid scheduling clashes between their flagship soaps. In 2001 however, the soaps clashed for the first time. ''EastEnders'' won the battle with 8.4 million viewers (41% share) whilst ''Coronation Street'' lagged behind with 7.3 million viewers (36% share).^[61]

30.15 million viewers watched Den serve Angie divorce papers (Christmas 1986).

The launch show attracted 17 million viewers in 1985; this was perhaps helped by the amount of press attention it received, something which continues today.^[62]
On Christmas Day 1986, ''EastEnders'' attracted 30.15 million viewers who tuned in to see Den Watts hand over divorce papers to wife Angie. This remains the highest rated episode of a soap in British television history.^[63]
On 21 September 2004, Louise Berridge, the then executive producer, quit following criticism of the show.^[64] The following day the show received its lowest ever ratings at that time (6.2 million) when ITV scheduled an hour long episode of ''Emmerdale'' against it. ''Emmerdale'' was watched by 8.1 million people. The poor ratings motivated the press into reporting viewers were bored with implausible and ill thought out storylines.^[65] Kathleen Hutchison, who had been the executive producer of hospital drama ''Holby City'', was announced as the new executive producer.^[66] Within a few weeks, she announced a major shake-up of the cast with the highly-criticised Ferreira family, first seen in June 2003, written out at the beginning of 2005.^[67] Hutchison went on to axe other characters including Andy Hunter, Kate Mitchell, Juley Smith and Derek Harkinson.^[68]^[69]^[70] Whilst she was there, she set about reversing the previous executive producer's work. It indicated a fresh start for ''EastEnders'' after declining ratings in 2004.
But in January 2005, after just four months, Kathleen Hutchison left ''EastEnders''. John Yorke who led ''EastEnders'' through what Mal Young (the then head of BBC drama) said was one of its most successful periods in 2001, returned to the BBC as the head of drama, meaning his responsibilities included the running of ''EastEnders''. He also brought back long serving script writer Tony Jordan.^[71] It is reported that the cast and crew did not get on well with Hutchison as she had them working up to midnight and beyond.^[72] She is also said to have rejected several planned storylines and demanded re-writes. This was one of the reasons storylines such as the Real Walford football team were suddenly ignored. But through her short reign she led ''EastEnders'' to some of its most healthy viewing figures in months.
John Yorke immediately stepped into her position until a few weeks later when Kate Harwood was announced as the new executive producer.^[73]
In the autumn of 2005, ''EastEnders'' had seen its average audience share increase. This was thanks to a succession of ratings-grabbing storylines which included the arrest of Sam Mitchell for the murder of Den Watts, the marriage of Sharon and Dennis Rickman, the return of the Mitchell brothers, Chrissie Watts being arrested after she was discovered to have been Den's real killer, and the death of Dennis Rickman at the hands of a mysterious attacker. Weeks after this, ITV again scheduled episodes of ''Emmerdale'' against ''EastEnders''. The episode of ''Emmerdale'', which saw the departure of one of its more popular characters, Zoe Tate, attracted 8.3 million viewers, leaving ''EastEnders'' with 6.6 million for the funeral of Den Watts.^[74] However, this indirectly helped increase the audience of digital channel BBC Three as 1 million (10% share) tuned in to see the second showing. However, the battle between ''EastEnders'' and ''Emmerdale'' saw ''EastEnders'' come out on top with 200,000 more viewers on 1 December 2005. ''EastEnders'' was the top-rated soap on Christmas Day 2005, attracting 10.6 million viewers while ''Coronation Street'' got 9.8 million.^[75] 12.6 million viewers watched as Dennis Rickman was stabbed by a mystery attacker on 30 December 2005, and the aftermath attracted 12.34 million viewers on 2 January 2006.
Since then ''EastEnders'' has beaten ''Coronation Street'' in the ratings several times, although ''Coronation Street'' continues to average more on a regular basis. Ratings reached an all-time low in July 2006 with 5.2 million viewers, followed two days later by only 3.9 million when the series was scheduled against the action packed hour long episode of ''Emmerdale'' on ITV1 featuring several characters trapped in an exploding show home. ^[76]

The episode of Pauline's exit proved popular with viewers.

Christmas Day 2006 saw ''EastEnders'' as the top rated soap; 10.7 million viewers watched to see the death of Pauline Fowler.^[77] In previous two weeks to that, it reached 9.90 and 9.85 million viewers.
In February 2007, the show was criticised for boring storylines and acting. ''EastEnders'' was consequently snubbed from the Royal Television Society awards.^[78]
''EastEnders'' received its second lowest ratings on 17 May 2007, when 4.0 million viewers tuned in to see Ian Beale and Phil Mitchell's car crash, part of the show's most expensive stunt. This was also the lowest ever audience share, with just 19.6%. This was attributed to a conflicting one hour special episode of ''Emmerdale'' on ITV1 which revealed the perpetrator in the long running Tom King murder mystery storyline. ''Emmerdale's audience peaked at 9.1 million. Ratings for the 10 p.m. ''EastEnders'' repeat on BBC Three reached an all time high of 1.4 million.^[79]^[80]
Between 2001 and 2002, ''EastEnders'' was the 10th most searched-for TV show on the Internet.^[81] It was the 2nd most popular UK search term in 2003,^[82] and the 7th in 2004.^[83]
''EastEnders'' holds the record for the most watched soap episode in Britain. In 2001, ''EastEnders'' went head to head with rival soap ''Coronation Street'' for the first time. ''EastEnders'' won the battle with 8.4 million viewers (41%) while ''Coronation Street'' attracted 7.3 million (36%).^[84] Since ''EastEnders'' began in 1985, at least one of its episodes have rated higher than any other British soap opera throughout each decade. This includes the 1980s, 1990s and so far the 2000s.

Critique

''EastEnders'' has received both praise and criticism for most of its storylines, which have dealt with difficult themes, such as violence, rape and murder.
In 1997 several episodes were shot and set in Ireland, resulting in criticisms for portraying the Irish in a negatively stereotypical way. Ted Barrington, the Irish Ambassador to London at the time, described the portrayal of Ireland as an "unrepresentative caricature," stating he was worried by the negative stereotypes and the images of drunkenness, backwardness and isolation. Jana Bennett, the BBC's then director of production, later apologised for the episodes, stating on BBC1's news bulletin: "It is clear that a significant number of viewers have been upset by the recent episodes of ''EastEnders'', and we are very sorry, because the production team and programme makers did not mean to cause any offence." A year later BBC chairman Christopher Bland admitted that as result of the Irish-set EastEnders episodes, the station failed in its pledge to represent all groups accurately and avoid reinforcing prejudice.^[85]
Mary Whitehouse argued at the time that ''EastEnders'' represented a violation of "family viewing time" and that it undermined the watershed policy. She regarded ''EastEnders'' as a fundamental assault on the family and morality itself. She made reference to representation of family life and emphasis on psychological and emotional violence within the show. She was also critical of language such as "bleeding", "bloody hell", "bastard" and "for Christ's sake". However, Whitehouse also praised the programme, describing Michelle Fowler's decision not to have an abortion as a "very positive storyline". She also felt that ''EastEnders'' had been cleaned up as a result of her protests, though she later commented that ''EastEnders'' had returned to its old ways. Her criticisms were widely reported in the tabloid press as ammunition in its existing rivalry with the BBC. The stars of ''Coronation Street'' in particular aligned themselves with Mary Whitehouse, gaining headlines such as "STREETS AHEAD! RIVALS LASH SEEDY EASTENDERS" and "CLEAN UP SOAP! Street Star Bill Lashes 'Steamy' EastEnders".
The long-running storyline of Mark Fowler's HIV was so successful in raising awareness that in 1999, a survey by the National Aids Trust found teenagers got most of their information about HIV from the soap, though one campaigner noted that in some ways the storyline was not reflective of what was happening at the time as the condition was more common among the gay community. Still, Mark struggled with various issues connected to his HIV status, including public fears of contamination, a marriage breakdown connected to his inability to have children and the side effects of combination therapies. However, in 2003, when the makers of the series decided to write Mark out of the series, he left Walford to travel the world, and news of his death came the following year.
The child abuse storyline with Kat Slater and her uncle Harry saw calls to the National Society for the Prevention of Cruelty to Children (NSPCC) go up by 60%. The chief executive of the NSPCC praised the storyline for covering the subject in a direct and sensitive way, coming to the conclusion that people were more likely to report any issues relating to child protection because of it. In 2002, ''EastEnders'' also won an award from the Mental Health Media Awards held at BAFTA for this storyline.
''EastEnders'' is often criticised for being too violent, most notably during a domestic violence storyline between Little Mo Morgan and her husband Trevor. As ''EastEnders'' is shown pre-watershed, there were worries that some scenes in this storyline were too graphic for its audience. Complaints against a scene in which Little Mo's face was pushed in gravy on Christmas Day were upheld by the Broadcasting Standards Council. However, a helpline after this episode attracted over 2000 calls. Erin Pizzey, who became internationally famous for having started one of the first Women's Refuges, said that ''EastEnders'' had done more to raise the issue of violence against women in one story than she had done in twenty-five years.
Originally there was a storyline written that the whole Ferreira family killed their pushy father Dan, but after actor Dalip Tahil could not get a visa for working in the UK the storyline was scrapped and instead Ronny Ferreira got stabbed. This storyline was criticised by many as it seemed rushed and no reason was given for Dan's disappearance.^[86]
In 2003, Shaun Williamson, who played Barry Evans, said that the programme had become much grittier over the past ten to fifteen years, and found it "frightening" that parents let their young children watch.
The BBC was accused of anti-religious bias by a House of Lords committee, who cited ''EastEnders'' as an example. Dr. Indarjit Singh, editor of the Sikh Messenger and patron of the World Congress of Faiths, said: "''EastEnders' Dot Cotton is an example. She quotes endlessly from the Bible and it ridicules religion to some extent."

The scene involving Owen and Denise that prompted 128 complaints.

Susan Tully, who played Michelle Fowler from the show's inception until 1995, has caused controversy with fans after refusing offers to return to the show for important events regarding the Fowler family such as Mark and Pauline's weddings to Lisa Shaw and Joe Macer, respectively, and Michelle's father Arthur and Mark's funerals. The actress rejected offers to return again for Pauline's funeral, and Scarlett Johnson, who played Vicki Fowler, wasn't asked to return.^[87]
In July 2006, former cast member Tracy-Ann Oberman suggested that the scriptwriters had been "on crack" when they penned the storyline about Den's murder and described her 18 months on the show as being "four years of acting experience".^[88]
Wendy Richard, who played Pauline Fowler for 21 years, has also claimed that she quit the show because of the producers' decision to remarry her character to Joe Macer (played by Ray Brooks), as she felt this was out of character for Pauline.^[89]
In August 2006, a scene involving Carly Wicks and Jake Moon initiating sexual intercourse on the floor of Scarlet nightclub, and another scene involving Owen Turner violently attacking Denise Fox, prompted 129 and 128 complaints, respectively.^[90] Carly and Jake's sex scenes were later removed from the Sunday omnibus edition.

Billy and Honey Mitchell, with their baby daughter Janet.

The birth of Billy and Honey Mitchell's baby, Janet, diagnosed with Down's syndrome, has attracted a lot of criticism. The storyline has been criticised by the Royal College of Midwives, who claim the storyline was inaccurate and unrealistic. They claim that Honey should not have been refused an epidural and should not have been told about her daughter's condition without her husband being present. They also claim that the baby appeared rigid when in fact she should have been floppy, and that nobody opened the baby's blanket to check.^[91] The BBC say a great deal of research was undertaken such as talking to families with children who have Down's syndrome, and liaising with a senior midwife as well as the Down's Syndrome Association. The BBC say Honey was not refused an epidural but had actually locked herself away in the bathroom. They were also unable to cast a baby with Down's syndrome for the first few episodes, which is why the baby appeared rigid. The Down's Syndrome Association say that the way in which Billy and Honey found out about their baby's condition and their subsequent support is not a best practice model, but is still a realistic situation.^[92] Conversely, learning disability charity Mencap have praised the soap, saying it will help to raise awareness.^[93]
The showdown of Rob, Dawn and May's storyline where May stated to Dawn she would give her an elective cesarean (Dawn being handcuffed to the bed) prompted 200 complaints reported by The Sun ^[94]
The 2007 domestic abuse storyline involving Ben Mitchell and Stella Crawford has attracted sixty complaints from viewers, who found scenes where Ben was attacked by bullies as Stella looked on "upsetting".^[95]
A scene was cut from the omnibus shown on 19 April 2007 involving baby Tomas Covalenco crying, after viewers complained that the baby playing Tomas, one of twins Dylan and Tyler Woolf, looked distressed.^[96]
In May 2007, it was decided that the ending of a current storyline featuring characters of Dawn Swann, Dr. May Wright and Rob Minter would be substantially rewritten due to the disappearance of toddler Madeleine McCann. The storyline would have seen May run off with Dawn and Rob's baby shortly after it had been born.^[97] The move has attracted some criticism as to how it relates directly to the disappearance of the toddler,^[98] but the BBC has defended its actions by stating that "In the current circumstances it was felt any storyline that included a child abduction would be inappropriate and could cause distress to our viewers."
Comedian Bill Bailey once parodied the show, singing "Everyone is going to die" to the tune of the theme music. He continued, "It's so depressing, isn't it? East London is a vibrant place".

Awards

Year	Ceremony	Awards	References
2007	All About Soap awards	'Best Tearjerker', 'Biggest Wedding Shock', 'Best Double Act'	^[99]
2007	Banff World Television Festival	'Best telenovela and drama serial programme'	^[100]
2006	National Television Awards	'Most Popular Serial Drama'
	Mental Health Media Awards	'Soaps and Continual Drama'
	Inside Soap Awards	'Best Soap'
	TV Quick and TV Choice Awards	'Best Soap'	^[101]
	British Soap Awards	'Best British Soap', 'Best Single Episode'
	British Academy Television Awards	'Best Continuing Drama'
2005	Smash Hits T4 Pollwinners' Party	'Best TV Show'	^[102]
	National Television Awards	'Most Popular Serial Drama'	^[103]
	Inside Soap Awards	'Best Soap'
2004	British Soap Awards	'Best British Soap'	^[104]
2004	Inside Soap Awards	'Best Soap'
2003	National Television Awards	'Most Popular Serial Drama'
	Inside Soap Awards	'Best Soap'
	TV Quick Awards	'Best Soap'	^[105]
2002	British Soap Awards	'Best British Soap', 'Best Single Episode'
	National Television Awards	'Most Popular Serial Drama'
	British Academy Television Awards	'Best Soap'
	Royal Television Society Awards	'Best Soap'
	Television and Radio Industries Club Awards	'TV Soap of the Year'
	Inside Soap Awards	'Best Soap'
	TV Quick Awards	'Best Soap', 'Best Soap Storyline'
2001	British Soap Awards	'Best British Soap'
	National Television Awards	'Most Popular Serial Drama'
	Royal Television Society Awards	'Best Soap'
	Inside Soap Awards	'Best Soap'
	TV Quick Award	'Best Soap', 'Best Soap Storyline'
2000	British Academy Television Awards	'Best Soap'
	National Television Awards	'Most Popular Serial Drama'
	British Soap Awards	'Best British Soap'
	Inside Soap Awards	'Best Soap'
1999	British Academy Television Awards	'Best Soap'
	British Soap Awards	'Best Storyline'
	Inside Soap Awards	'Best Soap'
	TV Quick Award	'Best Soap', 'Best Soap Storyline'	^[106]
1998	Inside Soap Awards	'Best Soap'
1997	British Academy Television Awards	'Best Drama Series'
	National Television Awards	'Most Popular Soap'
	Inside Soap Awards	'Best Soap'
1996	National Television Awards	'Best Soap Opera'
1995	National Television Awards	'Most Popular Serial Drama'
1986	Television and Radio Industries Club Awards	'TV Theme Music of the Year'

In popular culture

Main articles: EastEnders in popular culture

Since its premiere in 1985, ''EastEnders'' has had a large impact on popular culture. In its 22 year history, it has been referred to in many different media, including songs and television programmes.

References

External links

★ ''EastEnders'' at bbc.co.uk

★

★ Walford Web

★ walford.net archive of ''EastEnders'' updates

★ The Walford Gazette

★ North Carolina ''EastEnders'' Fan Club

★ PopMatters ''EastEnders'' review

★ ''EastEnders'' at the Encyclopedia of Television

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	Pauline's Message from Beyond the Grave - EastEnders - BBC
	Pauline Fowler dies in The Square - EastEnders - BBC
	Honey announces her pregnancy part 2 - Eastenders - BBC
	The Mitchell Brothers River Thames Crash Drama Part 2 - EastEnders - BBC
	Sam Mitchell digs up Dirty Den and Sharon & Dennis marry - EastEnders - BBC

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