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The 'Malcolm Baldrige National Quality Award' is given by the United States National Institute of Standards and Technology. It was established by the Malcolm Baldrige National Quality Improvement Act of 1987 - Public Law 100-107 and named for Malcolm Baldrige, who served as United States Secretary of Commerce during the Reagan administration from 1981 until his 1987 death in a rodeo accident. The program recognizes quality service in the business, health care, education, and nonprofit sectors and was inspired by the ideas of Total Quality Management or TQM. This is the only quality award that is actually awarded by the President of the United States. This award and the Ron Brown Award are the two U.S. presidential awards given to corporations.
The original stated purpose of the award were to

★ promote quality awareness

★ recognizing quality achievements of the US companies

★ publicise successful quality strategies
The current award criteria are stated to have three important roles in strengthening US competitiveness:

★ To help improve organizational performance practices, capabilities and results

★ To facilitate communication and sharing of the best practice information among US organizations of all types

★ To serve as a working tool for understanding and managing performance and for guiding planning and opportunities for learning
The criteria are designed to help organizations use an aligned approach to organizational performance management that results in:

★ Delivery of ever-improving value to customers, contributing to market success

★ Improvement in overall organizational effectiveness and capabilities

★ Organizational and personal learning
The seven categories of the criteria are:
# Leadership
# Strategic Planning
# Customer & Market Focus
# Measurement, Analysis and Knowledge Management
# Workforce Focus
# Process Management
# Results
The basic criteria for the award are found at the Baldrige Program Web Site where they provide free downloads as follows:

★ Criteria for Performance Excellence

★ Education Criteria for Performance Excellence

★ Healthcare Criteria for Performance Excellence
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Contents

Malcolm Baldrige National Quality Award Winners

External links

Malcolm Baldrige National Quality Award Winners

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2006

MESA Products, Inc.
Tulsa, Okla. (small business)
Premier Inc.
San Diego, Calif. (service)
North Mississippi Medical Center
Tupelo, Miss. (health care)
2005

Sunny Fresh Foods, Inc.
Monticello, Minn. (manufacturing)
DynMcDermott Petroleum Operations
New Orleans, La. (service)
Park Place Lexus
Plano, Texas (small business)
Richland College
Dallas, Texas (education)
[]
Jenks Public Schools
Jenks, Okla. (education)
Bronson Methodist Hospital
Kalamazoo, Mich. (health care)
2004

The Bama Companies
Tulsa, Okla. (manufacturing)
Texas Nameplate Company, Inc.
Dallas, Texas (small business)
Kenneth W. Monfort College of Business
Greeley, Colo. (education)
Robert Wood Johnson University Hospital Hamilton
Hamilton, N.J. (health care)
2003

Medrad, Inc.
Indianola, Pa. (manufacturing)
Boeing Aerospace Support
St. Louis, Mo. (service)
Caterpillar Financial Services Corp.
Nashville, Tenn. (service)
Stoner Inc.
Quarryville, Pa. (small business)
Community Consolidated School District 15
Palatine, Ill. (education)
Baptist Hospital, Inc.
Pensacola, Fla. (health care)
Saint Luke’s Hospital of Kansas City
Kansas City, Mo. (health care)
2002

Motorola Inc. Commercial, Government and Industrial Solutions Sector
Schaumburg, Ill. (manufacturing)
Branch-Smith Printing Division
Fort Worth, Texas (small business)
SSM Health Care
St. Louis, Mo. (health care)
2001

Clarke American Checks, Incorporated
San Antonio, Texas (manufacturing)
Pal’s Sudden Service
Kingsport, Tenn. (small business)
Chugach School District
Anchorage, Alaska (education)
Pearl River School District
Pearl River, N.Y. (education)
University of Wisconsin-Stout
Menomonie, Wis. (education)
2000

Dana Corp.-Spicer Driveshaft Division
Toledo, Ohio (manufacturing)
KARLEE Company, Inc.
Garland, Texas (manufacturing)
Operations Management International, Inc.
Greenwood Village, Colo. (service)
Los Alamos National Bank
Los Alamos, N.M. (small business)
1999

STMicroelectronics, Inc.-Region Americas
Carrollton, Texas (manufacturing)
BI Performance Services
Minneapolis, Minn. (service)
The Ritz-Carlton Hotel Company, L.L.C.
Atlanta, Ga. (service)
Sunny Fresh Foods
Monticello, Minn. (small business)
1998

Boeing Airlift and Tanker Programs
Long Beach, Calif. (manufacturing)
Solar Turbines Inc.
San Diego, Calif. (manufacturing)
Texas Nameplate Company Inc.
Dallas, Texas (small business)
1997

3M Dental Products Division
St. Paul, Minn. (manufacturing)
Solectron Corp.
Milpitas, Calif. (manufacturing)
Merrill Lynch Credit Corp.
Jacksonville, Fla. (service)
Xerox Business Services
Rochester, NY (service)
1996

ADAC Laboratories
Milpitas, Calif. (manufacturing)
Dana Commercial Credit Corp.
Toledo, Ohio (service)
Custom Research Inc.
Minneapolis, Minn. (small business)
Trident Precision Manufacturing Inc.
Webster, NY (small business)
1995

Armstrong World Industries’ Building Products Operation
Lancaster, Pa.(manufacturing)
Corning Telecommunications Products Division
Corning, NY (manufacturing)
1994

AT&T Consumer Communications Services
Basking Ridge, N.J. (service)
GTE Directories Corp.
Dallas/Ft. Worth, Texas (service)
Wainwright Industries Inc.
St. Peters, Mo. (small business)
1993

Eastman Chemical Co.
Kingsport, Tenn. (manufacturing)
Ames Rubber Corp.
Hamburg, NJ (small business)
1992

AT&T Network Systems Group/Transmission
Systems Business Unit
Morristown, NJ (manufacturing)
Texas Instruments Inc.
Defense Systems & Electronics Group
Dallas, Texas (manufacturing)
AT&T Universal Card Services
Jacksonville, Fla. (service)
The Ritz-Carlton Hotel Co.
Atlanta, Ga. (service)
Granite Rock Co.
Watsonville, Calif. (small business)
1991

Solectron Corp.
Milpitas, Calif. (manufacturing)
Zytec Corp.
Eden Prairie, Minn. (manufacturing)
Marlow Industries
Dallas, Texas (small business)
1990

Cadillac Motor Car Division
Detroit, Mich. (manufacturing)
IBM Rochester
Rochester, Minn. (manufacturing)
Federal Express Corp.
Memphis, Tenn. (service)
Wallace Co. Inc.
Houston, Texas (small business)
1989

Milliken & Co.
Spartanburg, S.C. (manufacturing)
Xerox Corp.
Business Products and Systems
Rochester, NY (manufacturing)
1988

Motorola Inc.
Schaumburg, Ill. (Manufacturing)
Commercial Nuclear Fuel Division of
Westinghouse Electric Corp.
Pittsburgh, Pa. (manufacturing)
Globe Metallurgical Inc.
Beverly, Ohio (small business)

External links

★ NIST Page for Baldrige Award

★ NetworkforExcellence.org Home of the Alliance for Performance Excellence, a network of state, local, and international Baldrige based organizations

★ Texas Nameplate Company is the first Small Business to receive the Malcolm Baldrige Award, not once, but twice: in 1998 and 2004. Their site provides links to current [1] materials.

★ eBaldrige is the first Web site dedicated to provide, among other things, expert advice and special counsel to help CEOs embed the Baldrige Criteria into the way organizations conduct their business.

★ ''The New Hotrod'' Video shows how a small business embedded the Baldrige Criteria electronically. Very cool, short video!