ROGERS COMMUNICATIONS
'Rogers Communications Inc.' (, , ) is one of Canada's largest communications companies, particularly in the field of wireless communications and cable television, with additional telecommunications and mass media assets. Edward S. "Ted" Rogers is the company's well-known controlling shareholder and chief executive.
The company considers its history to date back to the Rogers Vacuum Tube Company founded by Edward S. Rogers, Sr., which started CFRB (RB stands for "Rogers Batteryless"). However, the current company's history dates back to the formation of Aldred-Rogers Broadcasting (originally co-owned with Joel Aldred), which acquired CHFI-FM in 1960 and helped launch CFTO-TV in 1961.
Products and divisions
The Rogers Communications head office building in Toronto, Ontario
'Rogers Communications Inc.' is a diversified Canadian communications and media company engaged in three primary lines of business.
Rogers Cable and Telecom is the largest cable television provider in Canada offering cable television , high-speed Internet access, residential telephony services, and video retailing. A sub division is Rogers Business Solutions division is a national provider of voice communications services, data networking, and broadband Internet connectivity to small, medium and large businesses. 'Rogers Wireless' is Canada's largest wireless voice and data communications services provider. Rogers Media is Canada's premier collection of category-leading media assets with businesses in radio and television broadcasting, televised shopping, publishing and sports entertainment.
Rogers Cable and Telecom
Rogers Cable Inc.
'Rogers Cable Inc.' is Canada's largest cable television service provider with approximately 2.3 million customers in southern Ontario (90% of customers), New Brunswick and Newfoundland and Labrador. Its growing digital cable service provides access to technologies such as high definition television, video on demand, interactive television and enhanced television. Rogers also provides broadband Internet access (Rogers Yahoo! Hi-Speed Internet), co-marketed with Yahoo!, and operates Rogers Video, Canada's largest domestically owned chain of video stores, with over 300 locations from coast to coast. Members of Rogers Cable also get access to Rogers Television and Télévision Rogers, a volunteer based local television channel. This unit was created in 1967.
Rogers Telecom
'Rogers Telecom' (formerly Call-Net Enterprises which did business under the Sprint Canada brand) is a major competitive telephone carrier throughout Canada, best known for its local and long distance consumer and business services and solutions. Since acquiring Call-Net, Rogers has also entered into the lucrative residential phone business within its cable TV territory under the Rogers Home Phone brand, to challenge Bell Canada, using both traditional and VoIP technologies.
Rogers Wireless
'Rogers Wireless' is Canada's largest wireless communications services provider, under the Rogers and Fido brand names, with 6.8 million voice and data subscribers, and now the sole Canadian operator of a GSM-based network. The unit was previously known as Cantel, Cantel AT&T, and Rogers AT&T Wireless (U.S. firm AT&T Wireless was a large shareholder for a time).
Rogers Media
'Rogers Media' owns Canada's largest publishing company, Rogers Publishing Limited, which has more than 70 consumer and business publications, 51 radio stations, television broadcasting with OMNI and the Sportsnet network, The Shopping Channel which is Canada's home shopping service, the Toronto Blue Jays and the team's home stadium, the Rogers Centre.
Publishing
Rogers Publishing Limited publishes more than 70 consumer magazines and trade and professional publications, digital properties and directories in Canada, including ''Maclean's'', Canada's weekly newsmagazine; its French-language equivalent, ''L'actualité''; ''Chatelaine''; ''Flare''; and a variety of other magazines and their companion web sites. The publishing arm was once part of the Maclean Hunter Publishing empire.
Broadcasting
Rogers Broadcasting operates 51 Canadian radio stations, (36 FM and 10 AM radio stations) including three FM stations launched in the Maritimes in October 2005; OMNI Television, which operates two multicultural television stations in Ontario (OMNI.1 and OMNI.2) and two spiritually-themed television stations, one in Vancouver (OMNI.10) acquired in June 2005 that also airs in Victoria and the other in Winnipeg (OMNI.11); Rogers Sportsnet, a specialty sports television service licensed to provide regional sports programming across Canada; The Shopping Channel, Canada's only nationally televised shopping service and the The Biography Channel Canada, acquired outright in August 2006 when Rogers bought out the 40% stake owned by Calgary's Shaw Communications and A&E Television Networks' 20% ownership.
Rogers also is a partner in CPAC, OLN, TVtropolis and is a two-thirds owner of G4techTV Canada with Comcast. It holds a minority interest in Viewers Choice as well.
Some of the better known radio outlets are CHFI Toronto, CJCL Toronto (The FAN 590), CFTR Toronto (680 News), and various stations operating under the Jack FM brand. In summer 2006, Rogers acquired five stations from OK Radio in Alberta and, with regulatory approval, will be operating in Edmonton, Fort McMurray and Grande Prairie. Existing clusters of stations are in Vancouver-Victoria-Whistler, Calgary-Lethbridge, Winnipeg, Toronto, Ottawa, Kitchener and Halifax-Moncton-Saint John, NB.
In 2007, Rogers entered a tentative deal to purchase the A-Channel stations, CKX-TV, ACCESS, Canadian Learning Television and from CHUM Limited, as part of the latter company's pending takeover by CTVglobemedia. This transaction was contingent on Canadian Radio-television and Telecommunications Commission (CRTC) approval of CTVglobemedia's takeover of CHUM. However, on June 8, 2007, the CRTC approved the CTV transaction conditional on CTV divesting itself of Citytv rather than A-Channel, effectively voiding the deal. On June 12, it was announced that Rogers had made a new offer of $375 million for the Citytv stations.
On June 28, Rogers further offered to sell the two religious-licensed OMNI stations in Winnipeg and Vancouver as part of the Citytv deal, although the company stated that it intended to retain the multilingual-licensed OMNI stations. [1] On July 7, Rogers also announced a takeover offer for Vancouver's multicultural station CHNM.
Sports
In addition to its ownership of Sportsnet, acquired from CTV. Rogers operates the Toronto Blue Jays baseball team through Rogers Blue Jays Baseball Partnership and the Rogers Centre (previously known as the ''SkyDome''). Through Rogers Sportsnet, Media also holds a 50% ownership in Dome Productions, a mobile production and distribution joint venture that is a leader in high-definition television production and broadcasting in Canada.
Corporate governance
Current members of the board of directors of Rogers Communications are:
★ Peter C. Godsoe, O.C - Lead Director
★ Edward S. Rogers, O.C. - President and Chief Executive Officer
★ Ronald Besse - President, Besseco Holdings Inc.
★ Charles William David Birchall - Vice Chairman, Barrick Gold Corporation
★ John H. Clappison, FCA - Company Director
★ Alan D. Horn, C.A. - Chairman, Rogers Communications Inc. and President/CEO Rogers Telecommunications Limited
★ Thomas I. Hull - Chairman and Chief Executive Officer, The Hull Group Inc.
★ Philip B. Lind, C.M. - Vice Chairman, Rogers Communications Inc.
★ Nadir Mohamed, CA - President and Chief Operating Officer, Communications Group, Rogers Communications Inc.
★ The Hon. David Peterson, P.C., Q.C. - Senior Partner, Cassels Brock & Blackwell
★ Edward S. Rogers - President, Rogers Cable Inc.
★ Loretta Rogers - Company Director
★ Melinda M. Rogers - Senior Vice President, Strategy and Development, Rogers Communications Inc.
★ William T. Schleyer - President and Chief Executive Officer, Adelphia Communications Corp.
★ John A. Tory, Q.C. - Director, The Woodbridge Company Limited
★ J. Christopher C. Wansbrough - Chairman, Rogers Telecommunications Limited
★ Colin Watson - Company Director
Rogers Communications Inc. Senior Corporate Officers:
★ Alan D. Horn, C.A. - Chairman
★ Philip B. Lind, C.M. - Vice Chairman
★ Edward S. Rogers, O.C. - President and Chief Executive Officer
★ William W. Linton, C.A. - Senior Vice President, Finance and Chief Financial Officer Rogers Communications Inc.
★ Nadir Mohamed, CA - President and Chief Operating Officer, Communications Group, Rogers Communications Inc.
★ Ronan D. McGrath, CA - President, Rogers Shared Operations and Chief Information Officer
★ Anthony P. Viner - President & CEO, Rogers Media Inc.
★ M. Lorraine Daly - Vice President, Treasurer
★ Kenneth G. Engelhart - Vice President, Regulatory
★ John G. Gossling, CA - Vice President, Financial Operations
★ Jan L. Innes - Vice President, Communications
★ Bruce Mann, CPA - Vice President, Investor Relations
★ Graeme H. McPhail - Vice President, Associate General Counsel
★ David P. Miller - Senior Vice President, General Counsel and Secretary
★ Kevin P. Pennington - Senior Vice President, Chief Human Resources Officer
★ Melinda M. Rogers - Senior Vice President, Strategy and Development
★ David J. Watt - Vice President, Business Economics
Project Cleanfeed Canada
In November 2006, to address the problem of the access and proliferation of pornography sites, especially by those under the age of majority, Rogers, Bell Aliant, Bell Canada, MTS Allstream, Shaw, SaskTel, Telus, and Videotron, in conjunction with cybertip.ca (a nationwide tipline for reporting the online sexual exploitation of children), announced the creation of '''Project Cleanfeed Canada''', an initiative designed to block access to hundreds of pornography sites. However, some critics denounce the initiative, saying that this amounts to nothing more than internet censorship. [2]
Fleet services
Rogers' fleet of vehicles are operated under Rogers Cable:
★ GMC Savana vans
★ Ford E 250 and E350 vans
★ GMC Vandura vans
★ Chevrolet Uplander
★ Dodge Caravan
Contractors
Rogers contracts out repair services for its cable operations to numerous local agents:
★ Dependable IT - Toronto and Mississauga
★ Trinity Cable TV Limited - Toronto
★ Mastec - Ottawa
★ Cablelync - Newfoundland
★ Linkon - Brampton and Mississauga
Call centres
Rogers uses all Canadian based call centres. These centres are operated by the 'Rogers Shared Services' division in:
★ Brampton, ON
★ Burnaby, BC
★ Calgary, AB (Slated to be closed and representatives become home-based in a virtual call centre)
★ Kitchener, ON
★ Moncton, NB
★ Montreal, QC
★ Ottawa, ON
★ St. John's, NL (Only for Newfoundland Customers)
★ Toronto, ON
Rogers also contracts out their customer service and other operations to numerous local agents:
★ Atelka
★ ICT Group, Inc.
★ NuComm International
★ Online Support (OLS)
★ Resolve Corporation (Formally known as Watts Group)
★ SITEL (Formerly know as ClientLogic)
★ Webhelp
External links
★ Rogers Communications Website
★
★ Rogers.com | About Rogers | History of Rogers
★ Rogers Plus
★ Rogers Publishing Limited
★ Yahoo! - Rogers Communications Inc. Company Profile
★ CRTC chart of Rogers Communications' assets
★ Toronto Star on Rogers' Traffic Shaping tactics
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